The Practitioner's Guide to AI

You've used ChatGPT, Claude, Copilot. But do you know what actually happens when you type a prompt? This module builds the mental model that changes everything.

Traditional software follows rules. Machine learning discovers them. That shift explains most of how modern AI behaves, its strengths and its failure modes.

An LLM does one thing: predict the next word. That single idea explains hallucination, creativity, prompt sensitivity, and every other behaviour that surprises AI users.

The AI landscape is confusing because the same word describes fundamentally different products. This module gives you a framework for choosing the right tool, understanding what you're paying for, and knowing what happens to your data.

Most people prompt AI like a search engine. This module teaches you to prompt it like a collaborator, with a framework that works across every tool.

AI stopped being a text box. RAG connects it to your documents. Agents let it take action. This module explains the shift from answering to doing.

Not all AI output needs the same level of scrutiny. A practical framework for knowing what to verify, what to spot-check, and what to trust.