Question 1

What is AEO and how is it different from SEO?

Accepted Answer

SEO is about ranking on Google. AEO (Answer Engine Optimisation) is about how your business shows up when someone asks ChatGPT, Claude, or Gemini for a recommendation. Different algorithms, different signals, and different ways to optimise.

Question 2

Why does AEO matter now?

Accepted Answer

Two billion people search with AI every week, and 59% of those searches never click through to a website — the AI just answers. If your business isn't mentioned in the answer, you don't exist for those searches. AEO is how you change that.

Question 3

Will AEO replace SEO?

Accepted Answer

No — they coexist. People still Google. But AI search is growing fast, and the brands that show up there will own a channel that didn't exist three years ago. Smart teams optimise for both.

Question 4

How does Onsomble scan my AI presence?

Accepted Answer

We ask the same AI models your customers use about your business, then measure what comes back. Hundreds of prompts, every major model, every region you operate in, all run through our analytics engine. How often you're mentioned, how you compare to competitors, whether the information is accurate, and what's missing. You get live dashboards showing where you stand, where your gaps are, and the exact actions to close them.

Question 5

Which AI assistants do you scan?

Accepted Answer

ChatGPT, Claude, Gemini, Perplexity, Microsoft Copilot, Google's AI Overviews, and Google AI Mode — every major AI search experience your customers actually use, plus the APIs that other AI tools tap into. New models added as they launch. The exact set available depends on your plan.

Question 6

How often do scans run?

Accepted Answer

Scans run weekly by default — that's the cadence that catches AI search drift without overwhelming your dashboard. You can also trigger on-demand scans whenever you want to check the impact of a content change or test something new. On-demand frequency depends on your plan's allowance.

Question 7

Do I need a developer to use Onsomble?

Accepted Answer

No. Add your business, pick the prompts and competitors that matter, and run an AEO scan across every major AI assistant. Results land in your dashboard. No code, no setup, no developer needed.

Question 8

How long does setup take?

Accepted Answer

Most teams have their first scan running in around 10 minutes. Add your business, pick the prompts and competitors that matter, and we handle the rest. Results land in your dashboard a few minutes later.

Question 9

What kind of recommendations do I get?

Accepted Answer

Specific actions tied to where you're falling short. Examples: publish a comparison page targeting a query AI keeps recommending competitors for, add structured data to a key page, fix accuracy issues in how AI describes your pricing. Each recommendation comes with priority and expected impact.

Question 10

Can I track competitors?

Accepted Answer

Yes. Add the competitors that matter to you and we measure how often AI recommends them vs. you for the same queries — across the same prompts, same models, same regions. It's the closest thing to a share-of-voice metric for AI search.

Question 11

Do you use my data to train AI models?

Accepted Answer

No. The data we collect from AI search engines is public — we ask the same questions your customers ask. Any data specific to your business (your prompts, competitors, scan results, recommendations) stays yours. We don't use any user data to train AI models.

Question 12

How is pricing structured?

Accepted Answer

See our pricing page for the full breakdown. In short: a free scan lets you try the platform with limited prompts and models, paid plans expand the number of prompts, brands, and AI models you can scan, and custom plans are available for larger teams.

Frequently asked questions