Frequently asked questions

SEO helps people find your website in search results. AEO (Answer Engine Optimisation) focuses on how your business appears in AI answers and recommendations. The work can overlap, but you also need to measure what the answers actually say. Onsomble tracks mentions, descriptions and cited sources across the questions you choose.

AI answers can shape which businesses buyers consider before they visit a website. Onsomble lets you check whether your brand appears, how it is described and which competitors are mentioned, so you can decide where to focus your work.

AEO adds another view of how people may find and evaluate your business. Search rankings and AI answers tell you different things. Track both, and use the questions, descriptions and cited sources in AI answers to inform your content work.

Onsomble runs the questions, AI platforms and locations selected for your scan. It saves the captured answers and cited sources, then compares brand mentions, sentiment and recurring themes. Read the evidence to investigate how your business is presented and choose which recommendations to work on.

Onsomble supports platforms including ChatGPT, Claude, Gemini and Perplexity, across supported consumer apps and AI APIs. Choose from the models available on your plan. App and API results are kept separate because they can produce different answers. Model comparison lets you inspect those differences for the same question and location.

Run a scan when you need one or set a recurring schedule, depending on your plan and available scan allowance. Each completed scan saves a fresh set of answers. Keep your questions, platforms and locations consistent when comparing changes.

No. You can set up your business, choose questions and competitors, and run scans in Onsomble without writing code. You can also manage this work through a connected AI assistant using Onsomble MCP.

Start with your business website and brand. Add the competitors you want to compare, choose or generate questions, and select the AI platforms and locations to scan. Review those choices before running the scan. The amount of setup depends on how much you want to cover.

Recommendations address findings across visibility, sentiment and narratives, including missing mentions and recurring concerns about your brand. Review the supporting evidence, choose what to prioritise and track the work. Later scans help you follow progress against each recommendation; they do not guarantee a particular change in AI answers.

Yes. Compare brand mentions, sentiment and share of voice across the same questions, platforms and locations. Competitor analysis also helps you find answers that leave your brand out and investigate how each business is described. A mention is not necessarily a recommendation; read the original wording to see what AI suggests.

No. Onsomble does not use your data to train AI models. See our privacy policy for details on how data is handled.

Create an account to run your first scan for free. Paid plans provide additional scan capacity and access to more models and features. Visit the pricing page to compare the current allowances and options for brands and agencies.